Vi88 Privacy Policy — Your information is safe with us

Vi88 (vi88.bio) takes your privacy seriously. This Privacy Policy explains what information is collected when you use the vi88 platform, why it is collected, and how it is kept secure.

By creating an account or using the vi88 platform, you are considered to have accepted this Privacy Policy. Please read it carefully before using the platform.

This Privacy Policy is part of our Terms & Conditions must be read together. Both documents form part of the legal agreement between vi88 and the user.

Vi88 collects various types of information to deliver its services. Below is a detailed breakdown of what is collected:

A) Information You Provide Directly

• Registration Information: Full name, date of birth, mobile number, and email address.
• Identity Verification: National ID or passport details (as part of the KYC process).
• Payment Information: bKash/Nagad number and transaction reference. We do not store full bank account numbers.
• Contact Information: Messages and complaints submitted to support.

B) Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device ID.
• Usage Data: Pages visited, time spent, and games played.
• Transaction Logs: Deposit and withdrawal amounts, timestamps, and methods.
• Cookies & Tracking: Session cookies, preference cookies.

Vi88 uses collected information only for specific, legitimate purposes. A detailed breakdown of how your data is used is provided below:

• Account Management: Your information is used to create, manage, and secure your account.
• Service Delivery: The necessary information is used to facilitate gaming, betting, deposits, and withdrawals.
• Identity Verification: To confirm your age and complete the KYC process.
• Fraud Prevention: To detect unusual activity and maintain the security of the platform.
• Customer Support: Relevant information may be reviewed to help resolve your issue.
• Promotional Communications: Offers and updates are sent only with your consent.
• Legal Obligations: Data is used where necessary to comply with applicable laws.

Vi88 may share your personal information with certain parties in limited circumstances and under strict conditions:

Payment Processors:

Necessary information is shared with bKash, Nagad, and other approved payment services to complete transactions. This information is used solely for transaction verification.

Identity Verification Service:

Identity information may be shared with licensed verification services to complete the KYC process.

Legal Authorities:

Information may be disclosed to relevant authorities when required by court order, government directive, or a money laundering investigation.

Technology Partners:

Encrypted data may be shared with cloud servers or technology service providers to operate the platform. They are not permitted to use your data for their own purposes.

Vi88 uses industry-standard technologies and practices to protect your personal information. Our security framework operates across the following layers:

• SSL/TLS Encryption: All data transmitted between the platform and your device is sent through encrypted channels.
• Database Encryption: Stored sensitive information is kept in encrypted format.
• Two-Step Verification: An additional layer of security when accessing your account.
• Firewall & Monitoring: 24/7 system monitoring and detection of unusual activity.
• Access Controls: Only authorised personnel may access specific data.
• Regular Audits: Regular system checks are carried out to identify and address security vulnerabilities.

Vi88 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the platform.

Cookie Types:

• Essential Cookies: Essential for login sessions and platform security. These cannot be disabled.
• Preference Cookies: Used to remember your language preference and interface settings.
• Analytics Cookies: To understand which pages are visited most. No personally identifiable information is revealed.
• Performance Cookies: Used to monitor site speed and performance.

You can disable optional cookies through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

You have the following rights over your personal information on the vi88 platform. To exercise any of these rights, please contact support:

Vi88 retains your information only for as long as necessary or legally required:

• Account Information: For the duration your account is active and up to 5 years after closure.
• Transaction Records: Retained for a minimum of 5 years in accordance with financial regulations.
• KYC Documents: Up to 7 years where legally required.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Support Contact: Retained for up to 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

Vi88 is strictly prohibited for anyone under 18. We do not knowingly collect or store information from minors.

• Age is verified at the point of registration.
• Any account identified as belonging to a minor is immediately suspended and all collected data is deleted.
• If a parent or guardian suspects their child is using vi88, please contact support immediately.

Vi88 reserves the right to update this Privacy Policy as needed. For significant changes, you will be notified in the following ways:

• Via in-platform notifications or pop-ups.
• By sending a notification to your registered email address.
• By updating the "Last Updated" date at the top of this page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

We take every request seriously and aim to respond as promptly as possible.